Refund policy
Last updated: 11 October 2026
Every installation of StintLoop includes a 30-day trial of Pro, so you can check that it fits your work before you pay.
14-day refund
If StintLoop doesn't work for you, you can get a full refund within 14 days of your first purchase or of any renewal. You don't need to give a reason. When the refund is made, the licence for that period ends and StintLoop switches to the free plan.
How to ask for a refund
- Use the link in your Paddle receipt email, or go to paddle.net and look up your order.
- Or write to hello@stintloop.com with the email address you used to buy.
Refunds are paid by Paddle, our reseller and Merchant of Record, to your original payment method. Most banks show the money within 5 to 10 business days.
After 14 days
You can cancel at any time to stop the next renewal. Pro stays active until the end of the period you paid for, and StintLoop then keeps working as a free timer. We may refuse refunds in cases of clear abuse, for example repeated purchase and refund.
Your legal rights
If you are a consumer in the EU or the UK, you may also have a statutory right of withdrawal; how it applies to digital purchases is set out in Paddle's buyer terms. This policy does not limit any rights you have under the law of the country you live in.